Call us on 01273 719 739
We are located in central Hove
Agua Vida Hair and Beauty Salon in Brighton and Hove
58 Church Rd
Hove, East Sussex BN3 2FP
Tuesday: 10am – 6pm
Wednesday: 10am – 6pm
Thursday: 10am – 8pm
Friday: 10am – 8pm
Saturday: 9am – 5pm
BOOKING & CANCELLATION POLICY AT AGUAVIDA
No-shows and last minute cancellations enormously disadvantage our business. They also mean that other clients cannot book those time slots with us.
We understand that sometimes you may need to change your booking. We kindly request 24 hours notice so that we can offer that time slot to another client. However, if you don’t provide us with 24 hours notice or you fail to turn up for your appointment, you may send a friend of family member in your place or a charge will be applied on your next booked appointment. We cannot accept messages left on Sundays or Mondays as the salon is closed as it is insufficient notice – as we will not have enough time to try to rebook your time slot.
We do not charge missed appointments at the full rate because we do not keep any card details. Clients who have previously missed one or more appointments will be asked to pay 50% of the previous service they required. We completely understand that things can happen at the last minute and can assure you that we will be sympathetic in certain circumstances.